Itinerary FAQ

  • Can a trip be saved and revisited at a later date?
    • Each trip is automatically saved with each component added
  • Can components be cancelled?
    • Yes
  • Can components be added to an existing itinerary?
    • yes
  • Can the order of components be rearranged?
    • Currently the order defaults by time and date of travel.
  • Is there a way to sort components by payment due date?
    • Not at this time
  • Is the Itinerary Mobile Friendly?
    • Yes
  • Is full payment due at time of booking itinerary components?
    • If there is a non-refundable component or a deposit is due, that amount will be due at booking
    • If there is no non-refundable component the system will default to “no payment due”
  • Where does an agency edit their logo, address, and branding?
    • If they have the appropriate permissions; that information can be edited directly from tripXpress.  It can also be manage/edited on the agent extranet.
  • Can trips be renamed to reflect the client name instead of confirmation numbers?
    • Yes.  Any trip can be renamed.  Load the trip; and then go to the "Client View".  Once there; you can click on the title and rename the trip right there on the spot.
  • Can trips be merged?
    • Yes
  • Where on the Dashboard are My Trips?
    • Under “Options”