Activities FAQ
- Where does the vendor name appear?
- If available it will appear in the activity segment info
- Is the activity name the name of the attraction or the tour company?
- Where is the information for the client to call? Times? Provider? Etc…
- On the voucher once the activity is booked
- Instructions will be included in the Advisory area after booking is complete
- In most cases hotel information will need to be provided to the tour company. This info should be asked for up front by the system; if not you will need to be sure the tour provider has this information.
- Is there anywhere to select specific tour times if multiple daily tours are offered?
- Yes-during the “shopping” process
- If we are providing tickets, is it a live connect environment with the tour operation or is it up to the agent to call in and confirm with the tour company?
- All Day tours are non-ticketed/ticketed tours. Provider will NOT honor these reservations unless the hotel information is provided for pick up
