If you want to see up to date gate/time information then you must have accurate Airline, flight number and departure city. They are pulled from Sabre. You can continue if the information is not available from Sabre; by providing the arrival information. However, if you do so; then you will not receive up-to-date gate/time info.
When booking passive air segments, is the booking URL mandatory?
No
Are all required fields case sensitive?
The system convert it to all cap before sending to Sabre
How do you add connecting flights when entering passive air segments?
Need to add a trip for each flight segment.
Is there a limited amount of characters in the “notes” box?
Currently at 1024.
Will tour company logos pull through to the itinerary/trip?
No
Why are non-preferred car companies reflected?
For agencies that may not have booked a preferred but would still like to reflect the booking on the itinerary.
What if a car is booked via a tour operator? Can it still be added as a passive segment?
It will need to be added in the notes section of the passive tour component